Terms of Service

Welcome to Domzivo. These Terms of Service ("Terms", "Agreement") constitute a legally binding contract between you ("User", "Registrant", "Customer", "you", or "your") and Domzivo ("Domzivo", "we", "us", or "our"), governing your access to and use of the domzivo.com website, applications, APIs, and all related domain registration and management services (collectively, the "Services").

BY CREATING AN ACCOUNT, PURCHASING A DOMAIN, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, OUR PRIVACY POLICY, OUR COOKIE POLICY, AND ALL APPLICABLE ICANN POLICIES INCORPORATED HEREIN BY REFERENCE.

If you are entering into this Agreement on behalf of a company, corporation, or other legal entity, you represent and warrant that you possess the legal authority to bind that entity to these Terms. If you do not agree to these Terms, or do not have such authority, you must not accept this Agreement and may not use the Services.

Domzivo provides domain name registration services by acting as a reseller and intermediary between you and accredited domain registrars and registries.

Domzivo is committed to maintaining a safe and lawful internet environment. We maintain a strict, zero-tolerance policy against the abuse of our network and services. You agree that you will not use any domain registered through Domzivo, or any associated DNS services, for any of the following prohibited activities:

• Spam and Unsolicited Email: Sending unsolicited bulk email, operating spam botnets, or engaging in email spoofing.
• Malware and Botnets: Hosting, distributing, or linking to viruses, trojans, ransomware, or operating command and control (C2) servers.
• Phishing and Fraud: Operating websites designed to trick users into revealing sensitive information, credentials, or financial data; operating advance-fee scams.
• Child Exploitation: Hosting, linking to, or distributing child sexual abuse material (CSAM). Such content will be immediately reported to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement.
• Intellectual Property Infringement: Cybersquatting, typosquatting, or hosting content that blatantly infringes on valid copyrights, trademarks, or patents.
• Illegal Pharmacies: Operating unverified online pharmacies or distributing controlled substances illegally.

VIOLATION CONSEQUENCES: Domzivo reserves the right to immediately suspend, sinkhole, lock, or permanently cancel any domain name or user account found to be engaging in prohibited activities, without prior notice and without any refund. We cooperate fully with law enforcement agencies and cybersecurity researchers in combating abuse.

Due to the immediate nature of our digital services and interactions with global registries, financial transactions on Domzivo are highly restricted.

• Domain Registrations and Renewals: Once a domain registration or renewal command has been successfully executed with the central registry, the action is permanent. Therefore, ALL SALES ARE FINAL AND NON-REFUNDABLE. We cannot issue refunds for typos, "buyer's remorse," or domains you no longer want.
• Business Email Services: Subscriptions for Business Email hosting are strictly non-refundable once the service has been provisioned. If you cancel your subscription, the cancellation will take effect at the end of your current billing cycle. No prorated refunds will be provided for unused time.
• Web Design Services: Custom web design projects are subject to the specific terms outlined in your project proposal. Generally, upfront deposits are non-refundable once design work or consultation has commenced, as they cover the immediate labor and resources allocated to your project.
• Wallet Deposits: Funds deposited into your Domzivo account balance (Wallet) are non-refundable to the original payment method. They remain available indefinitely for purchasing services on the platform.
• Chargebacks and Disputes: If you initiate a chargeback, bank reversal, or payment dispute for a valid transaction, we consider this payment fraud. Your account will be immediately suspended, all domains and services in your account will be locked, and you may be banned from using Domzivo in the future.

Domzivo provides WHOIS ID Protection services (also known as Domain Privacy) to mask your personal contact details in the public WHOIS database. By utilizing this service, you agree that:

• Domzivo will forward legitimate communications to your underlying email address.
• You remain the legal registrant and beneficial owner of the domain name.
• Domzivo reserves the right to disable WHOIS Privacy and reveal your identity if legally compelled by a court order, subpoena, UDRP proceeding, or if we determine, in our sole discretion, that the domain is being used for abusive or illegal purposes.

Domzivo provides professional Business Email hosting services. By utilizing these services, you explicitly agree to the following terms:

• Anti-Spam Policy: You must strictly adhere to our zero-tolerance policy against unsolicited bulk email (spam). Using our servers to distribute spam, phishing attempts, or malicious software will result in immediate, permanent account termination without refund.
• Storage and Backups: Your email storage is subject to the limits of your purchased plan. While Domzivo maintains infrastructure resilience, we do not guarantee indefinite retention of deleted emails. You are solely responsible for maintaining your own independent backups of critical business communications.
• Acceptable Use: Business email accounts must not be used as automated mass-mailing mechanisms, file hosting repositories, or for any activity that significantly degrades the performance of our shared email infrastructure.

The ZIVO AI Domain Generator is provided as an experimental tool to assist in brainstorming domain names. Domzivo makes no representations or warranties regarding the accuracy, availability, or legal safety of the generated suggestions. The generator may suggest names that are subject to third-party trademarks or intellectual property rights. It is your sole responsibility to conduct proper due diligence and trademark clearance searches before registering any suggested domain name. Domzivo bears no liability for any trademark infringement claims arising from your use of an AI-generated domain name.

Please read this section carefully as it limits our liability to you.

THE SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, DOMZIVO DISCLAIMS ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY OR RELIABILITY OF ANY DNS RESOLUTION OR THE CONTINUED AVAILABILITY OF ANY SPECIFIC TOP-LEVEL DOMAIN.

IN NO EVENT SHALL DOMZIVO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (D) THE LOSS OF REGISTRATION OR INTERRUPTION OF BUSINESS RELATING TO YOUR DOMAIN NAME.

IN NO EVENT SHALL DOMZIVO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED US DOLLARS ($100.00 USD) OR THE AMOUNT YOU PAID DOMZIVO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to defend, indemnify, and hold harmless Domzivo, its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, trademark, property, or privacy right; or (d) any claim that your domain name or hosted content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Services.

We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. We reserve the right to modify these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

If you have any questions about these Terms, please contact us:

• Legal Inquiries: [email protected]
• Abuse Reports: [email protected]
• General Support: [email protected]